We understand that you may sometimes need to reschedule appointments. When we make your appointment, please understand we have reserved time for you to see a provider, particularly when we are often fully booked for several days in advance. If you need to reschedule an appointment, please call the clinic as soon as possible, or call at least 24 hours in advance.
This courtesy makes it possible to give the best service to all of our furry family members.
If you have confirmed your appointment and yet do not show up, you will be charged $25 No-Show fee as of October 1st, 2021.
In addition, we will be confirming all our appointment 24-48 hours in advance. If we cannot get a hold of you and do not hear back from you within 12-24 hours, we will assume that you need to reschedule. Therefore, you will lose your reserved time and will need to reschedule the appointment. There will be no fee associated with this. Thank you for your trust in Lefferts Animal Hospital and we look forward to caring for your furry family members.
